DELEWARE ELEVATOR VS. COMPETITORS

Delaware Elevator provides monthly service.
Most Competitors use every word other than monthly (Periodically, systematically, routinely, etc.)

Delaware Elevator has a set "not to exceed" increase of 5%.
Most Competitors use some type of formula that can be as high as 13%

Delaware Elevator has a President and Vice President who are available every day when needed.
Most Competitors President and Vice President are hundreds of miles away or even in other countries

Delaware Elevator has approximately 40,000 sq. ft. of buildings for elevator equipment that is located only 30 minutes from Ocean City.
Most Competitors have no area for large equipment/parts. Almost everything they have is carried on their trucks.

Delaware Elevator uses non-proprietary controls.
Most Competitors use proprietary controls

Delaware Elevator has a weekly on-call schedule for service calls that includes a Technician on-call, back-up Technician on call, Supervisor on call, as well as Managers on call each week.
Most Competitors have one person on call

Delaware Elevator provides additional technicians on-call during after hours and busy holidays.
Most Competitors have one person on call

Delaware Elevator's 24 hour answering service is local and is provided at no charge by Delaware Elevator.
Most Competitors in most cases have long distance telephone lines that are paid by customer

Delaware Elevator has local library of wiring schematics and technical information for all service Technicians as needed.
Most Competitors have to in most cases request out of state for material

Delaware Elevator has numerous Supervisors with Qualified Elevator Inspector Certification
Most Competitors do not carry this certification locally

Delaware Elevator has a local repair team for major emergency repairs.
Most Competitors do not

In conclusion, Delaware Elevator is no better individually than our competitor, however as a team we can provide a lot more support to our customers. We respond promptly to find solutions to any problems you may encounter. Please consider these facts before making your decision. This was put together to truly compare Delaware Elevator to competitors to the best of our knowledge.